π¦ Shipping Information
All Outdoor Pride Wear products are made to order just for you. We partner with reliable fulfillment providers to deliver worldwide, including the U.S., Canada, and the EU.
- U.S. Orders: Usually delivered within 5β9 business days.
- International Orders: Please allow 10β20 business days depending on location.
- Production Time: Most items ship 2β4 business days after ordering.
Need help tracking your order? Head to our Track Order page.
π Return & Refund Policy
Since every product is made to order, we donβt accept returns or exchanges for:
- Wrong size or fit (check our Size Guide)
- Color preference or screen differences
- Buyerβs remorse or mistaken orders
But if your item arrives damaged, defective, or incorrect β weβll make it right.
Just contact us at info@outdoorpridewear.com within 7 days of receiving your order. Include:
- Your order number
- A photo of the item
- Short description of the issue
If approved, weβll send a replacement at no extra cost or issue a refund, depending on the situation.
πͺπΊ EU Customers β 14-Day Cooling-Off Period
If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days, no questions asked.
To qualify, the item must be:
- In original condition
- Unworn and unused
- Returned in its original packaging
Please email us at info@outdoorpridewear.com before returning anything.
πΈ Refunds
If a refund is approved, it will be processed back to your original payment method within 10 business days.
If itβs been over 15 business days and you havenβt seen it, drop us a line at info@outdoorpridewear.com.