FAQ

Frequently Asked Questions

Got questions? We've got answers. And if we don't, we’ll find out and get back to you faster than a tuna chasing a lure.

📏 What size should I order?

All our shirts and hoodies are unisex fit. Check out our Size Guide for detailed measurements and fit tips.

⏱️ How long does shipping take?

U.S. Orders: Usually arrive in 5–9 business days
International Orders: 10–20 business days depending on location
Processing Time: 2–4 business days after your order is placed

Need to track it? Head over to the Track Order page.

🔁 Can I return or exchange an item?

Since everything is printed just for you, we don’t accept returns for size or style changes. BUT — if something arrives damaged or incorrect, we’ve got you covered.

Full details here: Shipping & Returns

💸 What payment methods do you accept?

We accept all major credit and debit cards through Shopify Payments. Everything’s secure and fast — just the way we like it.

🌍 Do you ship internationally?

Yep! We ship to most countries, including the U.S., Canada, the EU, and a few far-flung spots. If you’re in a super remote area, shoot us a message just to double-check.

📬 Still need help?

We’re here for you. Hit us up at info@outdoorpridewear.com and we’ll help you out — no bots, just humans who love dogs, the wild, and good customer service.